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Home > Política de Privacidade

Política de Privacidade

LAST UPDATED: 05/04/2026

 

C&S JOIAS LTDA, a private legal entity, headquartered at Avenida Antônio Carlos Magalhães, 4591, Shopping da Gente, Room 290 – Brotas, Salvador – BA, 40.280-901, registered under CNPJ/MF No. 27.234.885/0001-40 (“Merchant”), takes your privacy seriously and is committed to the security and protection of data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website “[www.csjoias.com.br”](http://www.csjoias.com.br”) and any other website, store, or application operated by the Merchant (hereinafter collectively referred to as the “Store”).

 

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications we exchange with you (“Communications”). This Privacy Policy applies only to information collected through the Store.

 

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS SET FORTH HEREIN AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.

 

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you may exercise regarding Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [[email protected]](mailto:[email protected]).

 

Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing such links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website with which you interact before allowing the collection and use of your Personal Data.

 

If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

 

Definitions

 

For the purposes of this Privacy Policy:

 

- “Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF (Brazilian tax ID), date of birth, IP address, among others;

- “Sensitive Personal Data” means any information revealing racial or ethnic origin, religious beliefs, political opinions, trade union or religious/philosophical/political affiliations, health or sexual life data, genetic or biometric data;

- “Processing of Personal Data” means any operation performed on Personal Data, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, deletion, or destruction. It also includes any other operation provided for under applicable law;

- “Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including but not limited to Law No. 13,709/18, the Brazilian General Data Protection Law (“LGPD”).

 

Use of Personal Data

 

We collect and use Personal Data to manage your relationship with us and better serve you when purchasing products and/or services from the Store, personalizing and improving your experience. Examples include:

 

* Enabling you to purchase products and/or services from the Store;

* Confirming or correcting the information we have about you;

* Sending information we believe may interest you;

* Personalizing your Store experience;

* Personalizing advertising based on your interests;

* Contacting you via phone, email, SMS, voicemail, or other communication methods permitted by law for reasonable commercial purposes.

 

Additionally, Personal Data may be used as necessary or appropriate:

(a) under Data Protection Laws;

(b) to comply with legal proceedings;

(c) to comply with judicial or regulatory decisions;

(d) to protect our operations;

(e) to protect rights, privacy, safety of us, you, or third parties;

(f) to detect and prevent fraud;

(g) to allow us to pursue available remedies or limit damages;

(h) in other ways permitted by law;

(i) to enforce our Terms and Conditions of Use [[INSERT LINK IF APPLICABLE]].

 

THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER 18 YEARS OLD, AND WE REQUEST THAT SUCH PERSONS DO NOT PROVIDE ANY PERSONAL DATA.

 

Failure to Provide Personal Data

 

You are not obligated to provide Personal Data, but failure to do so may limit access to certain features or prevent us from delivering products or services.

 

Data Collected

 

Users may browse the Store without registration. However, certain features may require Personal Data.

 

We may collect:

 

  • Contact data: name, surname, phone number, city, state, email;
  • Information you submit via forms (questions, complaints, suggestions, etc.);
  • Location data;
  • Preferences and interests;
  • Browsing data (IP, device, pages visited, etc.);
  • Anonymous or aggregated data;
  • Other non-identifiable information.

 

We do not collect Sensitive Personal Data.

 

Sharing of Personal Data

 

We may share your Personal Data:

 

  • With partner companies and service providers supporting our operations (including hosting, marketing, IT, fraud prevention, etc.);
  • With third parties managing the Store;
  • In case of corporate restructuring (merger, sale, etc.).

 

International Transfers

 

Data may be transferred to entities worldwide in accordance with this Policy.

 

Automatic Data Collection

 

We use cookies, web beacons, and similar technologies to:

 

  • Ensure proper Store functionality;
  • Personalize your experience;
  • Deliver targeted advertising.

 

You may manage cookie preferences via your browser settings.

 

User Rights

 

You may request at any time:

 

  • Confirmation of data processing;
  • Access to your data;
  • Correction of inaccurate data;
  • Anonymization, blocking, or deletion;
  • Data portability;
  • Information about data sharing;
  • Revocation of consent.

 

Requests may require identity verification and may be subject to legal limitations.

 

Data Security

 

We adopt appropriate technical and organizational measures to protect Personal Data, although no system is 100% secure. Please notify us of any suspected breach.

 

Third-Party Links

 

We are not responsible for third-party privacy practices. Please review their policies before sharing data.

 

Updates to this Policy

 

We may update this Privacy Policy at any time. Changes will be published with a revised date. Continued use of the Store indicates acceptance of updates.

 

Data Controller Contact

 

To exercise your rights or ask questions, contact:

Email: [[email protected]](mailto:[email protected])

 

Responsible persons:

Nelson Henrique – Commercial Supervisor

Paulo Macena – Online Consultant